Our Mission

At Heroxx, our mission is to assist manufacturers and international traders navigate the laws and regulations of international trade. Our clients engage with us when they find that their international business needs help—from interpreting trade regulations to implementing compliant processes.

We empower our customers with tools to reduce the risk of shipment delays or penalties.

Our Company

Heroxx is a registered Canadian company and small and medium-sized business (SMB). We are registered in the Controlled Goods Program (registration 28192, expiring 2022/01/12), and members of both CADSI and Defense Association of Ontario. Based in Ottawa, Ontario, Heroxx is a group of trade regulations experts. Our team is an ideal partner to help meet the obligations of Industrial and Technology Benefits (ITBs) when needed. Since 1997, Heroxx has provided trade compliance services to industry and government, especially in matters relating to Customs Regulations and Export Control. With the addition of Canadian Export Consulting Services in 2016, Heroxx has become a leader in Trade Compliance Services to Canadians.

Experts and Specialists in Trade Compliance and Export Controls

Christopher Fauquier, P. Eng.

Christopher Fauquier, P. Eng.

Chris is a licensed electrical engineer and has been involved with the Aerospace and Defence Industry for over 47 years. He worked in various positions at Garrett Manufacturing Ltd. culminating as VP of Government relations for Canada. In 1992 he co-founded a manufacturing company – Tulmar Safety Systems Inc., as well as an export control consultancy. He sold his shares in Tulmar in order to concentrate on the growth of his consultancy firm.

He served on numerous industry committees, including the Canadian Defence Industries Association (CDIA) advising the government on the Controlled Goods Program; the NATO Industrial Advisory Group (NIAG); the Defence Industrial Advisory Committee (DIAC) which advised the DND Assistant Deputy Minister (Materiel) on defence industrial issues; and the Southern Ontario Defence Association (SODA).

Thomas E Jones, B.A. (International Relations)

Thomas E Jones, B.A. (International Relations)

Tom joined Revenue Canada (Customs) in 1973 and over the course of his career held assignments in the Departments of Industry, Trade and Commerce, External/Foreign Affairs, National Defence and International Trade Canada. From 1990 until his retirement Tom was Deputy Director (Technology), Export Controls Division, Department of Foreign Affairs and International Trade. He was directly involved in:

  • Negotiating technical parameters of goods and technology contained in Canada’s Export Control List;
  • Harmonising Canadian and multilateral export control policies and procedures
  • High level discussions with the United States (1998-2001) concerning Canada/U.S. defence trade, and the impact of ITAR on same;
  • The drafting and implementation of new export control Regulations, and the creation of the Controlled Goods Program.
Raymond Héroux

Raymond Héroux

Raymond obtained his Professional Customs Broker designation in 1984, and worked in various compliance, logistics and consulting positions in the industry with the last one as Canadian Warehousing Product Director at Fritz Canada (now UPS-SCS).

In 1997, Raymond founded Heroxx Trade Compliance specializing in the area of customs compliance and compliance gap assessments

Along the way, he helped to manage the trade compliance aspect of businesses in heavy electrical, mining, process control, data transmission and defence industries, including import and export control as well as VAT/GST compliance. He has also assisted with Free Trade programs, and the integration of compliance processes within ERP systems such as BPCS, QAD, Epicor and SAP.

Since 2012, he has been engaged by various Government institutions to provide trade compliance (related to trade agreements) advice to governments in Peru, Colombia, Vietnam and Paraguay. He has most recently been invited by the European Union to assist with the integration of a number of African countries into a larger economic partnership with the EU.

Glenn Sibbitt, P. Eng.

Glenn Sibbitt, P. Eng.

A professional Engineer, specializing in Export Controls, cryptography and Information Security, Glenn started his career at the Canadian Department of Foreign Affairs, as the Canadian technical delegate to the negotiations leading to the Wassenaar Arrangement, the basis for most controlled exports from Canada.  He then moved to Vienna to become a Senior Technical Advisor to the Wassenar Arrangement.

He then joined the Secretariat of the Organization for Security and Cooperation in Europe (OSCE) as the Senior Communications Network Officer of the OSCE Conflict Prevention Centre. In this position, for 11 years, he was responsible for all aspects of the secure OSCE Communications Network, a network that provided a secure alternative to diplomatic channels for various Arms Control treaties. He has also worked for Rolls-Royce Canada Defence Products, and as a consultant with Canadian Export Control Services.


Heroxx is a proud member of: